Privacy Policy

Welcome to Talemy. We are committed to protecting your personal data and ensuring a secure, reliable educational experience. This Privacy Policy details how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect personal information to deliver the best interactive educational experience, including:

• Personal Information: Full name, email address, and phone number when registering.
• Educational Information: Grade levels, subscribed packages, and academic progress.
• Usage Data: Details of your interactions with the platform, device type, and IP address.

2. Permissions We May Request

To run interactive classes, the platform may require access to the following permissions after your consent:

• Access to the microphone and camera for participating in live classes.
• Notification privileges to alert you about upcoming classes and homework.

3. How We Use Your Information

We use your data to improve platform efficiency, personalize the learning journey, send important updates, and process payment subscriptions securely.

4. Live Online Classes

Live interactive classes connect students with teachers. We require all participants to adhere to professional and ethical conduct guidelines in virtual classrooms.

5. Class Recordings

Live classes may be recorded and made available to registered students for revision purposes, and also used for teaching quality assurance and evaluation.

6. Subscriptions and Payments

Financial transactions are securely processed through encrypted channels. We do not store your credit card details on our servers.

7. Student Information

We prioritize student privacy. Progress reports are only shared with the respective student, parents, and designated teachers.

8. Children's Privacy

Underage students must register and manage their accounts under parent or legal guardian supervision to ensure a safe learning space.

9. Sharing Your Information

We do not sell or lease your personal data. Data is only shared with assigned teachers and operating partners (such as video hosting and analytics) for service delivery.

10. Data Retention

We retain your records and progress data as long as your account is active or as necessary to provide educational services.

11. Account Deletion

Users have the right to request the permanent deletion of their account and associated data at any time via settings or direct email.

12. Data Security

We use state-of-the-art security measures including SSL encryption and secure firewalls to protect your information against unauthorized access or breaches.

13. Third-Party Services

We integrate with trusted payment gateways and statistics providers. We advise you to review their privacy policies to guarantee data safety.

14. External Links

Our website may link to outside resources. We are not responsible for the privacy policies or contents of independent websites.

15. International Data Transfers

Your data is processed and stored on secure cloud servers. By using the platform, you consent to data storage according to international safety standards.

16. Changes to This Privacy Policy

We may update this policy occasionally. We will notify you of any significant revisions via email or in-app alerts.

17. Contact Us

If you have any questions regarding privacy, contact us via email at: info@talemy.org.